L1 Support / Technical Support

TCS
Experience : 1 to 4 Years
Education : BSc, BCA, BE/B.Tech
Location : Chennai
Posted on 04 Jan 20
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Job DescriptionLast Date 04 Feb 20
L1 Support / Technical Support

Chennai

1 - 5 years of experience

Job Function: BUSINESS PROCESS SERVICES

Role: Analyst

Job Id: 151371

Desired Skills: Helpdesk Solution | IT Helpdesk

Qualifications : BACHELOR OF COMPUTER APPLICATION, BACHELOR OF COMPUTER SCIENCE, BACHELOR OF ENGINEERING

Job Description:
  • Role: L1 Support / Technical Support / Helpdesk - Voice 
  • Grade : Band 1 / 2
  • Qualification : 1 - 5 years of relevant International Voice Experience.
  • Job Description: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in chat/email or over the phone. Excellent communication skill, comfortable working 24/7 including Night Shifts. 
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
The TCS goIT Student Technology Awareness Program inspires the workforce of the future.
According to the U.S. Bureau of Labor Statistics , there will be about 4.4 million jobs that require computer science and information technology skills by 2024. Increasing demand for technology professionals is fueled by growth in mobile solutions, cloud computing, connected devices, and big data.
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