Greeting from VPSWe are Hiring for a Laptop Technician
Qualification: Diploma
Experience: 1 - 3 Years
CTC: 10000 to 15000 Two Wheeler Must
Responsibilities and Duties Proven work experience as a Technical Support Engineer Research and identify solutions to hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Properly escalate unresolved issues to appropriate internal teams Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Maintain jovial relationships with clients/customers. Qualifications and Skills Education: 12th/Diploma/ Degree Candidates should be expertise on working with Laptop Motherboards in chip level services. Diagnosing the motherboard and working IC units, checking voltage, Need to be an expert to handle BGA Machines. Technical Support, Computer Hardware, hardware configuration, Installation. Knowledge of software installation Knowledge on Bios reprogramming Knowledge of parts replacements. Chip level/ card level repairing in Laptops Repaired different brand products Knowledge on PCB Soldering
