Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Proven experience as a Lead representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues and complaints
Any degree BSc/BA, MA will be a plus.
Seventh sense Technologies (SST) is a niche provider of software solutions and consulting services. We believe the best way to serve customers is to focus both on product and services offerings as generic products do not meet the core business requirements of niche industries like Food, Catering, and Airlines. From strategic and operational consulting to unwavering maintenance and support, SST is recognized for its strong focus on domain and technology. SST has had the privilege of working with several industry leaders and fortune 500 companies belonging to varied domains including Airlines, Logistics, Food & Facilities, Construction & Engineering and Supply Chain. Projects with these clients involve business critical system implementations and challenging roll outs across multiple locations. Equipped with a globally deployable team of domain and technical experts and an impressive resource pool, at SST, we have established a stellar track record of on-time deliveries and delighted clientele.
Established by a group of techno-management experts who spent huge number of years in executive positions in top global Food and Facility Management Companies, the initial focus was on developing solution for catering industry. During the product development period the association was with few global catering leaders and in the year 2009 expansion plans were in place to spread to new Geographical Areas and invest in new services and solutions.
Centers of Excellence were created with leadership from hands-on experts. With the current focus in Food and Facility Management of all forms we currently have developed 10 different ERPM solutions ERP + CRM + Performance Management - that take care of unique requirements of industry.
From 2009, in short span, we have grown steadily covering a much larger geographical footprint. Today, it is 5 countries Entities and 10 countries operations and includes offices in Kingdom of Saudi Arabia, UAE, Singapore and Qatar and customer proximity centers in the GCC region to the needs of clients. The Global Delivery Centers are located in Chennai.
We are right-sized. We have the capability and capacity to meet our customer requirements that can be across technologies and span IT and ITES; at the same time we are able to ensure that all our customers are given the senior management attention.
Right-size enables us to serve our customers across spectrum and have the Customer for Life. Please Read-More for sample engagements of Customer for Life.
