KalraShukla Classes jobs - Lead Generation Executive

  Job Description:

-          Getting in touch with potential students through calls and Manage large amounts of outbound calls in a timely manner

-          To Identify the Student's need, clarify information, research every issue and provide solutions. 

-          Generate the Lead and escalate it to the Business Development Team to attain closure.

-          Seize opportunities to upsell products when they arise

-          Build sustainable relationships and engage customers by taking the extra mile

-          Keep records of all conversations in your database.

-          To Regularly follow up with potential students/parents.

-          Frequently attend educational seminars to improve knowledge and performance level

-          Meet personal qualitative and quantitative targets

Job Specification:

-          Should be a Graduate. Should have an energetic & outgoing attitude with excellent English communication and  listening skills, and multi-tasking abilities.

-          Should have a positive attitude & be Goal Oriented.

-          Should be passionate about conversing with Students and their Parents effortlessly and be an ace at customer service.

-          Previous experience in a customer support role is preferred.

-          Proficiency in Excel

-          Customer focus and adaptability to different personality types

-          Ability to multi-task, set priorities and manage time effectively