Getting in touch with potential students through
calls and Manage large amounts of outbound calls in a timely manner
To Identify the Student's need, clarify
information, research every issue and provide solutions.
Generate the Lead and escalate it to the
Business Development Team to attain closure.
Seize opportunities to upsell products when they
Build sustainable relationships and engage
customers by taking the extra mile
Keep records of all conversations in your
To Regularly follow up with potential
Frequently attend educational seminars to
improve knowledge and performance level
Meet personal qualitative and quantitative
Should be a Graduate. Should have an energetic
& outgoing attitude with excellent English communication and listening skills, and multi-tasking
Should have a positive attitude & be Goal
Should be passionate about conversing with
Students and their Parents effortlessly and be an ace at customer service.
Previous experience in a customer support role
Proficiency in Excel
Customer focus and adaptability to different
Ability to multi-task, set priorities and manage