Linux Admin-Lead
Gandhinagar
Experience : 5-8 YEARS
Job Code : 1228075
Minimum Experience Required: 5-8 YEARS
Mandatory Skills: Unix Admin-L3, Linux Admin-L3 HTML 5-L4
Desirable Skills: Kernel Programming-L2
Language Skills: English Language-L2
Job Description:
- Key skills required for the job are: n Linux Admin-L3,Unix Admin-L3, (Mandatory) and Kernel Programming-L2, (Optional).
- As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
- Provide technical subject matter expertise wherever required.
- Ensure proper communication and quick resolution as a crisis manager.
- Plan and schedule Changes, Coordinating with different stakeholders.
- Perform RCA for Major Incidents related to his / her tower.
- Follow quality / security process defined for the engagement.
- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination.
- Prepare Weekly and monthly status reports.
- Participate in business meetings with various stake holders on a need basis.
- Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs.
- Effort estimation/reviews on need basis for new projects.
- Training of new team members. Able to work on Knowledge acquisition and updates to related documents
- Minimum work experience: 6 - 9 YEARS