ROLES & RESPONSIBILITIES:
Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.
Converting a suspect to a prospect. This involves the following:
Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours.
This will also involve making calls at different times in order to achieve success.
It is important to share with your supervisor any trends that you come across whilst speaking to a prospect. Examples could be objections from prospects regards the processing fee being charged by us vis-à-vis the same being charged by a specific competitor.