VISIT CUTOMERS FOR LOAN RECOVERY / COLLECTION RECOVERY LOAN FROM BANKING & NON BANKING CUSTOMERS TO TEAM-LEADERS .UPDATE TRAILS ON BANKING PORTAL AFTER CUSTOMERS VISIT. TIMELY COMPLETION OF GIVEN TARGETS

Responsibilities:

Monitor allocated portfolio of delinquent loans facilities to determine reasons for delinquency by application of sound credit judgment, collections strategy and process within pre-determined broad policy guidelines and regulation to minimize credit losses.

Maintain a loans ageing analysis, schedule, and follow up with the investees on recoverability of outstanding loan balance

Prepare approval requests to management for negotiated settlements and follow up until account is fully settled and the balance paid off

Ensure compliance to AAA Finance’s Credit Policy and Procedures regarding management of debt recovery process

Maintain and prepare monthly collections reports, updates and status

Respond to investee complaints and queries and escalate unresolved cases for supervisors’ review and advice

Maintain a consistent reduction of non-performing debts through aggressive recoveries and viable restructuring options

Undertake regular and frequent calls, site visits, and follow-ups with the investees to implement remedial strategies and action plans for loan recovery

Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring

Ensure effective compliance standards are consistently met with both internal and external regulatory requirements by working closely with legal department

Develop and continuously review credit policies and procedures ensuring their compliance.