IBM jobs - Mainframe Batch Operations Specialist

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We are recognized gold standard for inclusion reflected in winning to name a few the 2018 Catalyst Award for advancing women in business the National Award Best Employer of People with Disabilities and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace We advocate for fairness and equality as everyone is and always has been welcome at IBM Join a brand with a history of continuous reinvention transforming itself throughout its 100plus years In the past five decades alone IBM has ushered in the eras of the mainframe the personal computer IT services and enterprise software In its current transformation IBM is once again leading the reordering of the technology industry Business Unit Introduction Our IBM Global Technology Services GTS helps clients plan implement and lead an efficient resilient flexible IT infrastructure Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services IBM GTS is the partner of choice for infrastructure services Come join our team of IBM experts who are leaders with vision distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT migrate to cloud apply automation and ensure business continuity We help client run their IT better accelerate innovation and deliver unmatched performance with the power automation Who you are As Computer Operator Mainframe Batch Operations Specialist you are responsible for monitoring controlling and operating complex computer systems networks applications Batch management and or Mainframe system in a multivendor environment What will you do Responsible for computer operations environment operating systems application systems terminology infrastructures languages libraries tools processes and proceduresMonitor and manage critical path processing for all systems in a multisystem environmentProvide firstlevel problem diagnosis and resolution using solving procedures to resolve moderately complex problems they recognize a wide variety of problem conditions and may recognize the customerbase impact and severity of those conditionsIdentify the need for document and update department procedures with approval from the managerProvide technical support to customers resolving moderately complex issues inquiries regarding systems applications and dataAnalyzing first level problems as per the service agreements resolving and routing as appropriate supporting the Systems Management Processes specific to their client requirements performing I O tape and print duties where appropriate Required Technical and Professional Expertise Minimum 6 years of experience in executing mainframe batch jobs utilizing the ESP scheduling applicationAbility to utilize MVS and JES2 commands to display jobs queues lines and interact with attached hardware peripheralsExperience in monitor and update dashboards with an understanding of service level agreements and critical issueDemonstrated experience with JCL and restarting failed batch jobsWillingness to work in 24 7 shift environment including nights weekends and holidays 

Preferred Technical and Professional Expertise Demonstrable experience in tools like Netview ControlM OPS TWS CA7 ZekeDemonstrated ability in MF skills z OS OS 390 related operation Skill JES2 VTAM etc CICS IMS DB2 zHMCWorking 

Knowledge in assembling a SWAT team of technical support people other levels of support across platforms as required Experience in Driving restoration plans along with contributing to the outage review or RCA process as requiredYou love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies