Introduction
We build phenomenal products that our customers rely on so it s important they are running at their best
As a Systems Management Specialist you will work with the latest software to keep moving business forward Whether it s our Engineering teams that need a test environment or our software running in production we are seeking skilled systems management professionals ready for the challenge
Your Role and Responsibilities
Who you are As Mainframe System programmer Specialist you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements SLA and process compliance You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters If you thrive in a dynamic collaborative workplace IBM provides an environment where you will be challenged and inspired every single day And if you relish the freedom to bring creative thoughtful solutions to the table theres no limit to what you can accomplish here What will you do Adopt the given technology to meet the drift of customer and business requirementsEnsure integrity availability and performance of DB2 zOS systems by providing technical support and maintenanceMonitor database performance and recommend improvements for operational efficiency Assist in resource planning space management and data maintenance activities for database systemPerform database enhancement and modification as per the requirementsPerform database recovery and backup tasks on daily and weekly basisDevelop and maintain patches for database environmentsIdentify and recommend database techniques to support business needsMaintain database security and disaster recovery proceduresAct as support and an authority for z OS operating system and system components provide direct technical support as needed in the planning coordination installation and implementation and testing of releases upgrades or changes to z OS operating system network and component softwarePrimary support for assigned ISV products and analyze performance issues Support for technical consultation and inquiries from the other IT technical teamsSupport for new product installation and evaluation as neededAssume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problemsLead daily Operations meetings provided there are no P1 incidents runningAid with identifying problem management trends Required Technical and Professional Expertise Minimum 8 years of experience in Mainframe DB2 Administration environment with work management user management journal management and performance managementProficient in performance tuning and troubleshootingAbility to assist in solutioning of new design and program fixes in databasesValidated knowledge to recognize complex problems related to functional objectives Analyze situations and implement solutions or develop new system elements procedures or processes and demonstrable experience on BRMS Tape management ATL VTL for Tape Libraries Preferred Technical and Professional Expertise Proficient in working with high availability environment along with alignment to process ITIL You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologiesAmbitious individual who can work under their own direction towards agreed targets goals and with creative approach to workIntuitive individual with an ability to manage change and proven time managementProven interpersonal skills while contributing to team effort by accomplishing related results as neededUptodate technical knowledge by attending educational workshops reviewing publications