Manager - CMG

NextEducation India Pvt Ltd.
Experience : 1 to 3 Years
Location : Guwahati
Job Role : HR
Posted on 03 Oct 19
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Job DescriptionLast Date 02 Dec 19
Manager - CMG

Location : Punjab,  Hyderabad,  Gorakhpur,  Guwahati,  Rohtak,  Gurgaon

Job Description:

  • End to end implementation of Next Products.
  • Complete ownership of Complaint resolution.
  • Ensuring collections of dues from assigned schools.
  • Ability to Lead/Motivate and Coach the Team.
  • Efficient Vendor Management Skills.
  • Should manage CRM (Implementation Section, Complaint Section, Timesheet Entry Module &
  • Report, Usage Data Report, Claims & Imprest Section, Preventive Maintenance Report)
  • Should conduct PM audit as per the process set for Manager - CMG
  • Should plan collection and complaints/installation at the end and beginning of every day.
  • Should ensure TAT on all installations and support activities.
  • Need to Adhere to the KRA’s.

Experience: 1 - 5

Primary Skills:

  • Installation
  • Troubleshooting
  • Networking
  • Implementation
  • IT Operations Management

Desired Profile :

  • Should be minimum Graduate, Post Graduate will be preferred.
  • Should have completed Hardware and Networking Course from a reputed Institute.
  • Complaint resolution and vendor management skills.
  • Customer relationship management skills.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Founded in 2007, Next Education is a fast-growing, technology-driven company revolutionising the education system in India. Every day, our innovative products and solutions transform the lives of 10% of India’s private-school-going children.More than 12,000,000 students from various socio-cultural backgrounds study in 12,000 partner schools across the country.
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