s

Manager - CRM

DSM FRESH FOODS PVT LTD
Experience : 4 Years
Education : MBA/PGDM
Location : Gurgaon(Gurgaon-Others)
Per Month: Rs. 50,000 - Rs. 60,000
Posted on 22 Oct 20
Apply now
Job DescriptionLast Date 21 Dec 20

Position: Customer Relationship Manager

Location: Gurgaon

Salary Range: 5-7 LPA

Experience:  5+ years

We are looking for an experienced Customer Relationship Manager for Zappfresh Meat & Poultry business, He/she will be responsible for engaging with key customers by building and preserving trusting relationships The Customer Relationship Manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients He/she should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction

To be successful as a Customer Relationship Manager, he/she should possess excellent communication skills and maintain the core values of the organization You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint Ultimately, an outstanding Customer Relationship Manager will work closely with Sales and Accounts Managers to ensure that all staff preserves relationships with clients

Customer Relationship Manager Responsibilities:

•        Building and maintaining profitable relationships with key customers

•        Overseeing the relationship with customers handled by your team

•        Resolving customer complaints quickly and efficiently

•        Keeping customers updated on the latest products in order to increase sales

•        Overall knwldege of Meat and poultry product 

•        Co Ordination with managers in the organization to plan strategically

•        Expanding the customer base by upselling and cross-selling

•        Understanding key customer individual needs and addressing these

•        Conducting business reviews using CRM programs

•        Knowing your competition and strategizing accordingly

Customer Relationship Manager Requirements:

•        A bachelor’s degree in Administration/Sales and Marketing or related field

•        A minimum of 3 years’ experience

•        Excellent interpersonal and communication skills

•        Proficient in all Microsoft applications

•        Superior product knowledge

•        A team player with leadership skills

•        Maintain a positive attitude focused on customer satisfaction

  • Manager - CRM
  • Experience : 4
  • Per Month : Rs. 50,000 - Rs. 60,000
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
“We are an online brand focusing on fresh meat and ready-to-cook/eat products.” Our basic aim is to ensure that all the produce reaching the end consumer is fresh. Zappfresh is a fresh meat brand and we ensure healthy meaty goodness to you, without any hassles whatsoever. Our mission is to keep raising the bar of the fresh meat experience for consumers in India.”
Apply now
Similar Jobs
Experience : Freshers
Education : 12th Pass (HSE)
Location : Delhi
Last Date : 11 Dec 20
Quick Apply
    
Active Jobs By Role
Accountant (1444) Admin (192) Agriculture and Dairy (23) Bartender (0) Architect (230) Beauticians / Spa (241) Bouncer (1) BPO / Customer care (3138) Caretaker / Nanny (25) Carpenter (27) Cashier (2) Cleaner / Washer (39) Construction / Laborer (63) Content Writer (814) Counsellor (248) Cook / Chef (510) Data Analytics (10) Data Entry / Back Office (1610) Delivery (873) Design / Animation (1485) Digital marketing / SEO (1201) Draughtsman/Draftsman (4) Doctor / Physician (154) Driver (78) Electrician (118) Engineer (2410) Engraver (4) Event Planner (12) Fire Fighter (10) Fitter (109) Gardener(Mali) (2) Ground Staff (141) Hospitality Executives (1082) Housekeeping (173) HR (1926) Insurance Consultant (34) IT - Mobile Developer (495) Lab Technician (76) IT Hardware Engineer (215) IT Software-Engineer (4737) Language Translator (2) Legal (25) Librarian (0) Mechanic (482) Management Trainee (417) Media / Journalism (279) MIS Executive (15) Moulder (0) Nurse (184) Nutritionist / Dietician (5) Operations (137) Office Assistant / Helper (207) Operator / Machinist (227) Packager (20) Painter (7) Pharmacist / Medical Rep (217) Photographer / Videographer (46) Physiotherapist (8) Plumber (9) Research/JRF/SRF (251) Receptionist / Front Office (398) Retail / Store Executive (493) Rigger (1) Sales / Marketing (5960) Security / Guards (38) Sports Trainer (1) Tailor/ dress designer (160) Teacher (509) Tool & Die Maker (0) Tourist Guide (0) Trainer (55) Waiter / Steward (24) Ward Boy (3) Warehouse Executive (12) Welder (71) Others (5425)

SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.