Manager, RMS
Location: Mumbai, IN
Main Accountabilities:
• Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients
in order to achieve the set financial objectives and other operational performance indicators.
• Client Management: undertake analysis for both RMS & Analytics and share integrated output with
clients
• Project Management: participate in managing analytics projects with Product Execution team
• Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings
• Financial Management: participate in financial discussions with team leader and provide necessary
inputs
• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with
senior management
• Drive client satisfaction by providing insights and actionable recommendations during presentations
or business reviews and also by providing value-added analyses and response to special requests.
• Undertake sales activities independently or in conjunction with senior staff in terms of preparation and
delivery of proposal and credentials
• Ensure the generation of required revenue from the assigned client portfolio and proper contract
costing in order to meet the agreed budget targets
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within client organization