Manager jobs in Noida at Genpact

Manager- HEA002756

Noida, India

Responsibilities

Should be able to lead the team of 10 analysts, handle client communications, and be a part of reviews with leadership
Should be able to Handle large data sets, Compute and Calculate Sales Incentives with multiple slice and dice of the Sales data.
Ensure month end payouts are completed within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable.
Should be able to identify automation opportunities, handle customer queries and issues and process log variations, exceptions, output errors for traceability
Ensure client satisfaction and successful external & internal audits

Minimum qualifications :

M.Com / MBA / M.Sc. Statistics
Meaningful work experience

Preferred qualifications

Green Belt Certified and should have been a part of Process improvement – VSM’s, identifying gaps in processes.
Relevant work experience in Reporting and handling large data sets and databases
Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
Very good written and verbal communication skills
Proficient in MS Office applications, especially in MS excel
Good analytical and problem-solving skills and ability to handle team and client discussions

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.