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Manager Operations

For a client of TeamLease Services Ltd
5 to 8 Years
Pune(Senapati Bapat Road )
4,00,000 - 5,00,000 Per Year
Job is expired
Posted on 07 Feb 19
Job DescriptionLast Date 08 Apr 19

Objectives of the role: To ensure 100% on time in full project handovers to Customer resulting in to more than 90% Customer Success Score


Key Performance Indicators 

  • Assembly: Ensure full capacity output from the Assembly unit to meet the available load
  • Execution: Ensure project execution as per agreed design & specifications and On time in full handover resulting in to more than 90% Customer Success Score
  • Build and maintain Operations capacity to always remain more than the Order Bookings


Job Description:


  • Assembly: Ensure Full capacity output from the Assembly unit

·        Assembly line planning as per project handover plan

·        Accurate & timely assembling is done as per the project specifications

·        Ensure post assembly Quality Assurance check by QA department & handover the 100% ready kit to Stores

  • Execution: 

·        Effectively & Efficiently plan the project execution work & there by allocate Project Incharge ensuring work balance among Project Incharges.

·        Ensure the correct pre-installation monitoring of Customers’ sites & site readiness as per project schedule

·        Timely review the project progression & ensure On time in full project deliveries

·        Ensure timely & accurate ( as per finalized designs & specification) onsite project execution.

·        Ensure post installation Quality Control check by Quality department & handover the 100% perfect project to the Customer.

·        Ensure timely & perfect resolution of quality control audit discrepancies inline with the agreed designs & specifications.

  • Project Management

·        Post Order Booking project planning & management for collaborative and  harmonious working with all functions of the organization & ensure 100%  syncing with them so as to have on time & error free installation of kitchen

·        Ensure timely and proper planning/re-planning of every project

·        Whenever required, lead & conduct coordination meetings with Design &  Materials & other Support team for smooth progression of all Installations

  • Improvements & Developments

·        Lead & ensure adherence of Organization’s Policies, Processes & Systems

·        Provide timely feedback / inputs on laid processes, systems & support in upgrading those for better performances.

·        Contribute in developing standards like ISO-QMS, 5S, Kaizen and any new Quality standards requirements adopted by the organisation

·        Ensure Cost control & optimization of Organization resources

  • Team Management & Development

·        Lead from front by being a role model & mentor the team on regular basis

·        Identify training needs & provide timely feedback/ inputs on training & developing skills & competencies of the teammates

·        Provide timely inputs & performance evaluation of your subordinates to HR function.

·        Contribute in recruiting A- players at all levels for Execution team

·        Ensure the team delivers min. 80% of the defined targets on a regular basis

·        Handling the grievances of workers amicably jointly with HR

·        Ensure that allocated Manpower is getting effectively planned & utilized by the Project Incharges 


Personality Attributes / Traits we are looking for:

·        Visionary

·        Skillful builder of relationships

·        Goal Oriented / Focused

·        Confident

·        Convincing

·        Inspiring

·        Optimistic

·        Empathy

·        Customer Centric

·        Eye for detailing


Job Competencies / Requirements:

·        Strong communication and people skills with the ability to build effective relationships

·        5-10  yrs proven working experience as Operations / Project manager. Modular Kitchen & Wardrobe experience would be an added advantage.

·        Min. Graduate in any stream.

·        Good Public Relation skills

·        Basic CAD knowledge

·        Project Management skills 

·        Good Listening skills 

·        Organization skill

·        Team building skills 

·        Problem solving

·        Flexible / Adaptable  

·        Technology-Savvy

·        Language Fluency - English, Hindi & Marathi

·        Below 40yrs preferred


Organizational Competencies:

·        Honesty / Integrity

·        Self-starter / Proactive

·        Ownership driven

·        System-driven

·        Continuous Improvement oriented

·        Follow-through on commitments

·        Team Player  

·        No Chalta-hai Attitude


Job Role

Job Type

Interview Type

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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