Marketing Executive

Lurap
Experience : 2 to 5 Years
Education : BA, BBA/BBM, BCA
Location : Gurgaon
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 21 Dec 19
Job is expired
Job DescriptionLast Date 21 Jan 20

• Monitor and Review User Comments, Suggestions, Feedback and Complaints Across Facebook, Twitter, Instagram, App

• Respond & Engage with Customers in a Personalized Manner to Demonstrate that the Brand Genuinely Wants to Help

• Promptly Respond to Both Negative and Positive Comments & Feedback Within the Best Possible Tat

• Shift the Brands Online Reputation and Image By Showcasing Compliments Received for Prompt Resolutions.

• Utilize Social Listening Tools to Identify Key Influencers On the Category

• Escalate the Complaints and Queries to Customers Service Team as per Mandated Orm Systems & Processes

• Prepare and Share Reports Plus Activity Logs On a Daily, Weekly and Monthly Basis as Required.

Job Type : Full Time
Interview Type : Face to Face Interview
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