Techoption jobs - Marketing Telecalling Executive
Marketing Telecalling Executive
Fresher
8,000 - 15,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
We are seeking a highly motivated and skilled candidate to join Techoption. The ideal candidate should possess an extremely strong understanding of voice customer service metrics, with a basic understanding of non-voice channels such as email and chat.
Responsibilities:
- Manage a high volume of incoming phone calls from customers, addressing their queries, concerns, and requests promptly and professionally.
- Identify and assess customer needs, striving to achieve complete customer satisfaction.
- Establish and nurture strong relationships with customer accounts through open and interactive communication, building trust and loyalty.
- Proactively call leads to generate new clients and contribute to business growth.
- Provide accurate, valid, and comprehensive information to customers, utilizing appropriate methods and tools.
- Demonstrate excellent communication skills, particularly in English, ensuring effective verbal and written interactions with customers.
- Display flexibility with work hours and be proactive in taking initiatives to meet customer demands and organizational objectives.
- Follow a 6-day working schedule with Sundays off, although flexibility may be required based on business requirements.
- Emphasize and maintain an exceptional level of communication skills to effectively engage with customers and colleagues.
Job Particulars
Education
BA(Business Management), BBA/BBM
Who can apply
Freshers
Hiring Process
Face to Face Interview, Telephonic Interview
Employment Type
Full Time
Job Id
1177064
Job Category
Others
Locality Address
Thane
State
Maharashtra
Country
India
About Company
Techoption
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