( for Heavy Commercial & Passenger Vehicle Spare Parts Service Center )
Qualification:-BE Mechanical
Experience :Minimum 8 years
Skills :-
· Team Handling ( 50 employees )
· Good Computer Knowledge ( Email , MS excel , Word , Internet etc)
· Strong Technical Knowledge
· strong communication skills
JD :
· Oversee operations in an auto service unit to ensure compliance with quality standards
· Contact clients and convince them to bring failed parts to our unit for repairs
· Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
· Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
· Conduct price negotiations with clients to reach a favorable bargain for both management and client
· Oversee the hiring and training of an effective auto service team
· Maintain accurate record of all accounts and relevant financial information
· Monitor inventory to regulate and ensure availability of required vehicle parts
· Ensure automotive service staff comply with environmental laws and regulations
· Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
· Listen to client complaints and assist in addressing their issues and resolving challenges
· Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
· Assign and schedule work duties to auto service staff according to their skills
· Follow up customers to obtain feedback and ensure they are satisfied with received service
· Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.
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