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India SME Forum jobs - Member Desk Executives

Member Desk Executives

India SME Forum
location
Mumbai
experience Fresher
salary 12,000 - 20,000 Per Month
qualification
Any Graduate
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Posted: 2 Years ago
Views: 0
Applications: 1
Openings: 6

Job Description

We are India's largest Organisation for Small and Medium Entrepreneurs.
We are looking for motivated freshers who will be trained to be the first point of contact for all members-related questions, requests, and concerns at Mumbai. 
Roles and Responsibilities: 
• Handling member queries, on email as well as inbound/outbound calls. 
• Recommending services to members and potential members and also providing information on membership fees 
• Assessing member eligibility and processing payments, applications, and requests. 
• Documenting all queries and maintaining accurate membership records 
• Conducting database checks and outbound calling for verification / Surveys.

Requirements: 
• Passion for sales or customer service will be beneficial 
• Excellent communications and interpersonal skills.

Job Particulars

Role BPO / Customer care
EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id653696
Job Category Tech Support
Locality Address Andheri West
StateMaharashtra
Country India

About Company

India SME Forum, is India's largest not-for-profit organization for Small & Medium Enterprises. Formed in May 2011, with the objective to propel a Small and Medium Business Movement across the country, our aim is to provide a voice to small and medium entrepreneurs, advocate changes to the entrepreneurial ecosystem, and support and recognize innovative, globally competitive, SMEs in India.
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