NTT DATA jobs - Messaging Senior Specialist

Req ID: 99033

NTT DATA Services strives to hire exceptiol, innovative and passiote individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Messaging Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP),India (IN).

• Strong SME knowledge of Exchange 2007 to 2016 Exchange, Office365 Unified Communications, Windows OS, Active Directory, LDAP and AD Azure
• Knowledge of Server and Networking principles pertaining to enterprise environment
• Performs maintence on existing operating systems.
• Evaluates, engineers, tests, recommends, and implements secure infrastructures.
• Acts as a resource for system escalation issues.
• Documents platform standards and processes for ongoing operations.
• Gathers business requirements for system design and validates recommended solution for Change Magement.
• Schedules and coordites installation and maintence of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.
• Performs root cause alysis on failed components and implements corrective measures.
• Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions.
• Responsible for following company specific systems engineering standards.
• Acquisitions: Add acquisitions’ messaging environment under NTT Data Services, planning, development and sustaining included in this process.
• Executive support escalations: 20-30% time consuming work per week most client/outlook, remote access, troubleshoot, feedbacks.
• RCA for high severity issue, CRQ Deployments during weekends and holidays.
• On Call Support: shift for all required work and done during weekends.
• Provide Technical Documentation and training to L1 and Service desk.
• Lead operation resource for interl and exterl projects: represent Messaging and Collaboration team, following project assignments and schedules.
  

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.