Microsoft Dynamics CRM BA - Hyderabad
Gachibowli - Miyapur Rd, Hanuman Nagar, Raghavendra Colony, Kothaguda, Hyderabad, Telangana, India
Full-time
Job Description :
- More than 5 years of experience as Business Analyst in Microsoft Dynamics CRM
- Interface with end-clients and understand requirements and document them
- Ability to provide a solution summary to clients that can meet their requirements
- Ability to customize and configure entities, workflows, business process, security and other OOB features of Microsoft Dynamics CRM
- Write detailed Business Requirement, Gap fit analysis and Functional Design documentation
- Test the functions and the features being developed and confirm that they fulfil the business requirements
- Prepare Detailed training guides and user manuals
- Provide Training to clients and end-users
- Provide post go-live support to help Technical team to resolve issues
The key responsibilities will include :
- More than 5 years of experience as Business Analyst in Microsoft Dynamics CRM
- Interface with end-clients and understand requirements and document them
- Ability to provide a solution summary to clients that can meet their requirements
- Ability to customize and configure entities, workflows, business process, security and other OOB features of Microsoft Dynamics CRM
- Write detailed Business Requirement, Gap fit analysis and Functional Design documentation
- Test the functions and the features being developed and confirm that they fulfil the business requirements
- Prepare Detailed training guides and user manuals
- Provide Training to clients and end-users
- Provide post go-live support to help Technical team to resolve
Qualification :
- BE/B. Tech./MCA or equivalent degree in computer science
- Microsoft Dynamics CRM certified (preferably D365):
- BE/B. Tech./MCA or equivalent degree in computer science
- Microsoft Dynamics CRM certified (preferably D365)