MIF Associate jobs in Bangalore at Prione Business Services Private Limited

MIF Associate

Location : Bangalore

ROLES & RESPONSIBILITIES:

Understand the requirement (data and images) for all categories to guide the seller and audit the information provided.
Train and assist sellers to provide information about their products in prescribed formats by identifying key attributes of products to be captured for a high quality catalogue.
Ensure data is captured in prescribed formats within defined SLAs by extending support to sellers depending on their capabilities.
Perform thorough quality check (QC) on data collected from sellers
Seller coordination and follow up – Schedule calls/emails basis SOP to appropriately follow up with the seller to collect the information in a timely manner.
Maintain records of day-to-day work by updating tools/trackers to reflect work done.

ESSENTIAL & DESIRABLE CRITERIA:

Bachelor's degree is essential
Min 6 to 36 months of experience in a results-oriented environment with external customer interaction is essential
Good written and oral communication skills in English is essential
Basic working knowledge of Excel is essential
Experience in developing product catalog is desirable
Experience with SME retailers/e-commerce/retail/advertising/media is desirable
PERSONAL ATTRIBUTES AND COMPETENCIES:
Demonstrate intense customer focus
Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution
Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information
Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed.
Disciplined, with an ability to produce high quality work facing pressure of time constraints.
Strong team player, acts like an owner, and ultimately focused on delivering results with high standards

Prione's vision is to enable Indian small and medium businesses (SMBs) in the fast growing digital economy by creation and upliftment of SMB capabilities. We offer services that enable SMBs to develop their business profitably using the power of the internet to reach their customers and to succeed in today’s digital economy.