1. Prepare source data for computer entry by compiling and sorting information; establishing entry priorities.
2. Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
3. Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
4. Maintain data entry requirements by following data program techniques and procedures.
5. Verify entered customer and account data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
6. Test customer and account system changes and upgrades by inputting new data; reviewing output.
7. Secure information by completing database backups.
8. Maintain operations by following policies and procedures; reporting needed changes.
9. Maintain customer confidence and protects operations by keeping information
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