Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
We are, simply put, a group of individuals sharing a common vision of ushering in a new wave of change in the way the Indian relocation industry operates by bringing in the much needed standardization of various parameters including safety, accountability, professionalism and unmatched service experience at affordable rates for packers and movers.
Pikkol, conceived as the brainchild of a group of enterprising young men in April 2015, operates as a move manager service platform where customers can search for a tailor-made solution for their relocation needs. Founded and managed by IIM alumni, Pikkol’s mission is to make every move happening in India be a hassle-free #happymoving experience to bring in customer delight.
The most hassle-free move booking experience is made possible by the world’s first ever true instant relocation charge auto-quoting engine developed. This technological marvel calculates your move quote after you enter your move details. The system-generated quote makes the pricing completely transparent. The additional option of customizing the quote online truly demonstrates that customer is indeed, the king. Pikkol is the only platform where the customer is encouraged to benefit from the dynamic pricing nature of the packers and movers industry.
Unlike a marketplace where your requirement is passed over to any vendor, Pikkol truly cares about your move and deploys specially trained teams for the service execution. Teams are trained on best practices followed in packing, unpacking, handling, transportation, safety, etiquette and operating technology. May it be house shifting or vehicle shifting, the teams are well equipped and trained to safely handle your belongings during loading, unloading and transportation.
As the flagship product of Rednile Innovations Private Limited, Pikkol is the ultimate one-stop solution for your queries such as “How can I find the most trusted and reliable packers and movers”, “best packers and movers for house shifting”, “trusted and safe truck hire for house and office shifting”, “who is the most trusted packers and movers in India”, etc.
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