ReadyAssist jobs - Multilingual specialist

Multilingual Specialist

ReadyAssist

Bangalore

Fresher

15,000 - 30,000 Per Month

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

ReadyAssist is hiring multilingual specialist at our Customer Support team. Candidates with fluent speaking skills in English, Kannada, Tamil, Telugu, Malayalam, Hindi and other regional languages is preferred for this role.

Candidate must be flexible to work in rotational shift at our head office located at HSR Layout, Bangalore.

Interested candidates share your CV

Responsibilities:

Communicating with clients to understand their language preferences

Providing clients with necessary information on various products and services

Resolving customer queries and complaints

Directing any urgent calls/issues to the Customer Service Manager

Processing customer requests and refunds

Adhering to the industry practices and company standards, at all times

Maintaining a record of customer communication

Verifying customer details before processing their requests

Collecting payments and processing invoices when required

Conducting customer surveys to ascertain their requirements

Gathering feedback from customers

Translating documents and customer emails

Fulfilling monthly and annual sales target

Obtaining call histories as and when needed

Job Particulars

Role

Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 1121131

Job Category MBA , Diploma , Tech Support

Locality Address HSR

State Karnataka

Country India

About Company

ReadyAssist

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