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Home>Jobs>India >Kolkata >Need fresher candidate for official work-New

Need fresher candidate for official work-New

Onprocess technology india pvt ltd

0 to 0.5 Years

ME/M.Tech, B.P.Ed, BAMS, B.FashionTech, Vocational Training ...

Computer Operater, Customer Care Executive, Back Office, Backend

14,000 - 23,000 Per Month

Job is expired

Posted on 05 Nov 18

Job DescriptionLast Date 31 Dec 18

Job Summary

Manage large amounts of incoming calls

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers.

Industry

BPO / Call Centre / ITES

Job Role

Job Type

Interview Type

Walk - In, Face to Face Interview, Telephonic Interview

Functional Area

ITES / BPO / KPO / Customer Service / Operations

Company Description

Optimizes the post-sale value chain-digitizing and streamlining business processes to significantly reduce cost, improve revenue, and deliver seamless customer experiences.

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