Network Data Admin-Administrator
Pune
Experience : 1-3 YEARS
Job Code : 1200632
Minimum Experience Required: 1-3 YEARS
Mandatory Skills: Network Data Admin-L2 Technical Support-L2, Networking Admin-L1, Infra Administration and Maintenance
Desirable Skills: Network Architecting-L1
Language Skills: English Language-L3
Job Description:
Key skills required for the job are:
- Network Data Admin-L3,Network Architecting-L2, (Mandatory) .
- As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
- Ensure proper communication and quick resolution as a crisis manager.
- Responsible for Vendor Management and people management.
- Drives day to day operations and work plan allocation/management.
- Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
- Participate in business meetings with various stake holders.
- Take corrective actions based on the customer satisfaction surveys.
- Drive service improvement programs.
- Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Effort estimation/reviews on need basis for new projects.