Network Data Admin-Lead
Hyderabad
Experience : 5-8 YEARS
Job Code : 1174932
Mandatory Skills: Network Data Admin-L3 Technical Support-L3, Monitoring and TT Tools, Networking Admin-L3, Infra Performance and Optimization, Networking Admin-L1
Desirable Skills: Software-Defined Networking - SDN-L3
Language Skills: English Language-L3
Job Description:
Key skills required for the job are:
- Network Data Admin-L3, (Mandatory) and Software-Defined Networking - SDN-L3, (Optional).
- As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
- Ensure proper communication and quick resolution as a crisis manager.
- Responsible for Vendor Management and people management.
- Drives day to day operations and work plan allocation/management.
- Conduct periodic reviews with teams.
- Weekly and monthly status reports to higher management.
- Participate in business meetings with various stake holders.
- Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs.
- Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Effort estimation/reviews on need basis for new projects.
- Minimum work experience: 5 - 8 YEARS