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Network Engineer

CSS Corp Private Limited
Experience : 1.5 Years
Location : Chennai
Posted on 23 Oct 20
Apply now
Job DescriptionLast Date 19 Dec 20
BGreetings from CSS Corp!!!

Hiring For L1 TAC Network Engineer
(Candidates having 16 years of relevant experience into Networking can apply)

Job Profile: Network Engineers- TAC
Level - L1 Engineer
Location: Ambit IT Park, Chennai
Added Advantage: CCNA Trained/Certified
Role: Permanent role
Shift: 24/7 Rotational including Night shifts

Job Description
  • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues
  • Troubleshoot Product, Codes and Configuration issues
  • Ensure consistent customer satisfaction
  • Document all communication with customers in the CRM
  • Interface with international customers
  • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
Roles And Responsibilities
  • OSI layers detailed understanding of each layers function and relevant protocols that operate at each level
  • TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism *MAC header structure and use of each field
  • IP header structure and use of each field
  • ARP how ARP works in a Layer 2 and Layer 3 communication
  • Mac address table fields and how a switch uses MAC table for switching decisions
  • ARP table and how a switch uses ARP table
  • Routing Table fields and how a Router uses routing table for routing decisions
  • DHCP protocol messages (a clear understanding of DORA process)
  • DHCP operation in layer 2 and layer 3 scenarios (server & client in same VLAN or different VLAN) *Thorough understanding of Broadcast domain and Collision Domain
  • Thorough understanding of Unicast, Multicast and Broadcast traffic
  • Thorough understanding of Subnetting, Vlan, VTP, 8021q, STP, Linkage
  • Thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)
  • Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI)
  • Network Engineer
  • Experience : 1.5
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
CSS Corp Private Limited
Apply now
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