CSS Corp Private Limited jobs - Network Engineer

Network Engineer

CSS Corp Private Limited
experience 1.5 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 5
Applications: 25
Openings: 1

Job Description

BGreetings from CSS Corp!!!

Hiring For L1 TAC Network Engineer
(Candidates having 1.6 years of relevant experience into Networking can apply)

Job Profile: Network Engineers- TAC
Level - L1 Engineer
Location: Ambit IT Park, Chennai
Added Advantage: CCNA Trained/Certified
Role: Permanent role
Shift: 24/7 Rotational including Night shifts

Job Description
  • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
  • Troubleshoot Product, Codes and Configuration issues
  • Ensure consistent customer satisfaction
  • Document all communication with customers in the CRM
  • Interface with international customers
  • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
Roles And Responsibilities
  • OSI layers detailed understanding of each layers function and relevant protocols that operate at each level
  • TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism *MAC header structure and use of each field
  • IP header structure and use of each field
  • ARP how ARP works in a Layer 2 and Layer 3 communication
  • Mac address table fields and how a switch uses MAC table for switching decisions
  • ARP table and how a switch uses ARP table
  • Routing Table fields and how a Router uses routing table for routing decisions
  • DHCP protocol messages (a clear understanding of DORA process)
  • DHCP operation in layer 2 and layer 3 scenarios (server & client in same VLAN or different VLAN) *Thorough understanding of Broadcast domain and Collision Domain
  • Thorough understanding of Unicast, Multicast and Broadcast traffic
  • Thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage
  • Thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)
  • Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI)

Job Particulars

Who can applyExperienced (1.5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id460179
Job Category IT/Software
StateTamil Nadu
Country India

About Company

CSS Corp Private Limited
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