CloudConnect Communications jobs - Network Engineer

Background- BCA,MCA, B.Tech (CS,IT,EC, Mechanical ). ( 2018/2019/2020)

One who has interest in networking and has done training in networking or related field will be preferred otherwise you should be open to hard work and learning

·         Networking skills both in software & hardware

·         Knowledge of VOIP/SIP protocol

·         Server troubleshooting and maintenance knowledge

·         Good communication skills in English both verbal and written and decent personality

·         Willing to learn, open to change, self-motivated and open to travel, if required

Job Description

Being a part of network operations team at CloudConnect you will be required to do following

·         Vendor management including initial connectivity, configuration, incoming/outgoing issues, outage issues

·         Incident management-troubleshoot, reproduce, root-cause analysis, escalation and follow ups

·         Daily calls, feature testing, application and platform testing, server accessibility and connectivity

·         Create various documents and reports like network flow, call flow, invoicing report, pending and running issues

·         Handle escalations of platform, mobile, PSTN

·         Handle portal configuration and accessibility

·         Manage server accessibility, HDD monitor, server load monitor, security management