CyberQ Consulting jobs - Network Engineer

Job Duties

• Monitoring of all infrastructure, development and environmental alerts to ensure 24x7 operations and minimal service impacts
• Provide early warning and rapid response for each alert
• Perform first level troubleshooting
• Validates the alert and escalate to appropriate IT technicians to have the issue investigated further
• Update and maintain the NOC’s document library
• Ensures all activities are documented and tracked through the NOC ticketing system
• Works with both internal and external teams to assist in escalated troubleshooting for issues relating to the company's products and platforms
• Executes established procedures as it relates to incident, change and event management
• Handle trouble tickets and work closely with engineering and field technicians
• Open and Escalate trouble tickets with carriers as well as with hardware vendors to resolve service impacting issues
• Escalate and communicate alerts within the prescribed SLA
• Recommend solutions to correct issues and faults
• Submit Change Control Tasks for carrier maintenance
• Participates and/or be part of the NOC continuous improvement activities as defined
• Perform other duties as assigned by management

Job Skills

• Bachelor's degree in Electronics Engineering, Computer Engineering, Information Technology or any related course.
• Minimum of 5 years network operations or engineering experience
• Advanced understanding and experience in VPN technologies and network protocols like BGP, OSPF, EIGRP
• CCNP Routing and Switching Certification is a must. Preferably CCIE and/or with additional certification and experience on Network
• Security, Data Center and Wireless technologies
• Advanced experience in handling a wide array of Cisco platforms like routers, switches, firewalls and WLAN controllers
• Preferably with experience in Talari or any SD-WAN platforms
• Strong problem solving, analytical and troubleshooting skills
• Effective verbal, listening and documentation skills in the English language
• Ability to function under a pressure and make quick and accurate decisions

Soft Skills

• Reasoning skills
• Excellent troubleshooting and analytical skills
• Strong interpersonal and communications skills
• Client and service orientation
• Problem Solving
Fluent in verbal and written communication.

Multiple Job Openings .Role is highly specialized and experienced in handling network change, outage, problem and request management. High proficiency on a wide range of Cisco platforms and networking technologies.client interfacing & coordination

Skills: Ospf, Eigrp, Ccnp Routing

Experience: 5.00-15.00 Years