key result / decision areas (outcomes)
Perform day to day monitoring & management of Network devices of assigned customers using
Tools
Perform Incident Management, Change Management, Problem management.
Handling Technical Escalations received from Customer Incident management
Understand and follow SOP’s ensuring compliance to Service Level Agreements (SLA)
Troubleshoot High Severity incidents & provide RCA
Ensure Uptime of IBW - Links, network devices
Take initiatives in learning new Networking Technology & Tools
Co-ordination with customer and providing timely reports whenever required.
Management of various Router, switches, WAN optimizer, Wireless , Big F5 and Network devices
Managing of Routing protocols.
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.