Ensure Network stability and reliable ISP network services (e.g. access products, service networks and core network)
Capable of working/using own initiative with minimal supervision
Capable of prioritising and managing own workload
Troubleshooting network related issues and coordinate with service providers for Incident resolution
Keen to contribute ideas, share knowledge and help others develop
Coordinate with ISPs for trouble ticket generation and response; carrier interface and escalations
At least 3-4 years prior work experience working in Network Operations(NOC)
Hands-On knowledge of Firewall UTM like Fortigate, Cyberoam, Sonicwall Devices etc.
Knowledge of troubleshooting wireless networks, VLANs, network switches etc.
Worked on Cisco/Juniper Switches E.g. 3300, 2960 and Ex-2300 series
Basic understanding of AAA platforms such as Radius and/or TACACS
Fully versed in Office Infrastructure and Networking Protocols (TCP/IP, DNS, DHCP, NAT, IPsec VPN)
Should be comfortable with ambiguity, unpredictable work hours and should be able to function independently
Should be able to troubleshoot network issues at remote locations
Basic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering, IPSec/VPN Tunnels, Routing Protocols (BGP, OSPF, ISIS),Quality of Service, MPLS, Ethernet (STP, RSTP) etc.
Experience in network infrastructure deployment is ideal
We are over 2000 passionate Zomans strong across 24 countries, and we're growing by the day. At last count, our team represents 32 nationalities, and speaks twice as many languages. We're split 50:50 on tea drinkers vs. coffee drinkers. The tea drinkers are the nicer ones.