IBM jobs - Network Security Specialist

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities
As Network Engineer you are responsible to manage network/security support, problem management, managing network performance and dedicatedly identifying issues before they become customer affecting

• Provide 27/7 support, as well as provides training to junior engineers. Below will be regular responsibilities

• Support the operations of advanced IP network/security services and take partner concerns from Level 3 and SME engineers and as directed by Operation Managers
• Working experience in a fast-paced Network Operation environment
• Remote troubleshooting and diagnosis of network connectivity issues
• Work with a variety of customers and vendors (some technical some non-technical)
• Communicate technical jargon to non-technical people
• Receive calls from customers and work trouble tickets to resolve customer called out network and security issues
• Work with Telecommunication Service Providers to resolve intensified circuit problems to resolution

Required Technical and Professional Expertise

• Min 3+ years of experience in Network and Securities
• Experience in 3rd level network incident and problem determination and resolution
• Proficient in design and solutioning of Network
• Demonstrated ability in 3rd party vendor coordination, support, and management for incident and perform site acceptance testing
• Ability to perform complex changes on the Network and Security devices
• Working knowledge in Work with Hardware/Software Vendors to resolve problems
• Willingness to work in a rotating shift schedule

Preferred Technical and Professional Expertise

• Experience in high availability environment and alignment to process (ITIL)
• Validated experience in Page File size management and troubleshooting
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business Unit
At Global Technology Services (GTS),we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, 'What else is possible?' GTS is the place for you!


Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.