Job Title: Network Engineer / Network Specialist / Technical Solutions Leader
Exp: 2 years – 11 years
Job Location: Gurgaon
Qualification : B.E/B.Tech/B.S.c / BCA /
Shifts: Rotational Shifts 24*7 including night shifts
Roles & Responsibilities:
Provide remote technical support for
identified products 24x7 when required.
Provide remote technical support to
Customers for upgrade & delivery related
Coordinate with Quality Assurance,
Tier-2, Product Management, Technical Publications and Training.
Create, review, validate and publish
required MOP/KBA documents.
Contribute to knowledgebase
Skills for Optical :
· Candidates should
have strong troubleshooting experience on Ciena 6500, 5430 etc
· Good knowledge of
SDH/ DWDM / OTN / ASON theory/operations.
intensively on NMS/EMS.
experience on Ciena 6500 & 5400 family nodes.Exposure to advanced Optical
Networks including ROADMs/WSS/Control Plane/OTN switching.
Performance Monitoring & Alarms analysis on SDH, DWDM, & OTN.
Skills for Packet :
· Candidate should have strong
experience on IP/MPLS
· Should have good experience with Carrier
Ethernet: Services like E-LINE, E-LAN, E-TREE, VLAN (802.1Q, QinQ, 802.1ah,
802.1ay),Ethernet Ring Protection (G.8032),RPR, STP, RSTP, MSTP, MPLS-TP,
Pseudowire, QoS & Traffic Engineering CFM, OAM, Y.1731, RFC 2544, Sync-E
Skills for NMS :
Candidates should have good experience on NMS troubleshooting,
Should have experience on FCAPS, NMS server, Ciena one control,
Ciena blue planet, Solaris, Netact, ESM etc
Monitor NMS to verify
the integrity and availability of all hardware, server resources, systems and
Review system and
application logs on a regular basis.
Monitor scheduled jobs
such as backups for nodes and NMSs/EMSs and fix if there is any discrepancy
server, prepare and maintain health check reports.
the services from the Main server to Standby server whenever required to reduce the
Manage day to
day activities such as login issues, OS issues such as high CPU utilization,
process handles etc.,
Implement OS patches
and upgrades as and when required.
tools, utilities and configure/add new services etc.,
performance tuning, hardware upgrades and resource optimization.
application logs, services logs and server logs analysis as part of
trap/Events/and syslogs from devices and NMS server for finding the root course
of the reported Issue.
Interview Process :
· V&A ( comm round ): 1st round will be a
V&A round to check the basic level of communication for all candidates
· Technical round: 2nd round will be
the technical round
· Managerial round: Final round will the
manager round of discussion