IBM jobs - Network Support Specialist

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities
As a Network Support Specialist, you will be responsible to support IBM Cloud Managed Services clients and data centers. This position is a highly technical role featuring elements of network architecture, design, and support. You will be self motivated and willing to learn about new technologies, vendors, and IBM / client environments. Solving problem and network skills are required. You will be a team player candidate with proven communication skills, and that is willing to work with other teammates to provide assistance / support to both our internal and external clients.

Role specific activities include:
- Provide layer 4 network support in a multi vendor environment (Cisco, Juniper JunOS, Brocade Vyatta)
- Coordinate troubleshooting activities with other teams for Operating Systems (Linux, Unix, Windows),DBA's (SAP, Oracle) and other shared infrastructure applications (SMTP, DNS, LDAP).
- Coordinate with IBM project managers for network on-boarding activities in support of customer activations.
- Work along with multiple ISPs and our clients in order to provide solutions and implementation assistance for IBM's datacenters.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.



Required Technical and Professional Expertise

• Minimum 5+ years of IT experience
• Configuration and diagnosis experience in the following areas:

- Routing protocols (OSPF / EIGRP / Static)
- High availability protocols (VRRP / HSRP)
- Access lists (ACLs) / Firewall Filters
- VLSM
- NAT / PAT
- Loop prevention mechanisms at layer 2 (different kinds of STP)
- VLANs / Private VLANs
- SNMP / Monitoring
- Transport protocols TCP / UDP
- Intermediate knowledge with firewalls
- Zone based firewaling
- Interface based firewalling
- VPNs and tunneling: IPSec, GRE, SSL
- At least 5 years of proven experience with network technologies



Preferred Technical and Professional Expertise
- Hands on with Juniper / Cisco

- Operating system experience: Unix / Linux / Windows
- Wireshark and packet sniffing
- Bash scripting
- Familiarity or experience with industry cloud offerings such as Rackspace, Amazon Web Services (AWS),and SoftLayer
- Familiarity with automated cloud network and server provisioning
- Operating system experience: Unix / Linux / Windows
- Hands on with Juniper / Checkpoint / Netscaler / Vyatta / F5 devices
- Familiarity or experience with Geo Load Balancing
- Familiarity or experience SAN devices



About Business Unit
At Global Technology Services (GTS),we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, 'What else is possible?' GTS is the place for you!


Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.