Designation: Network System Administrator
Roles and
Responsibilities:
· Installing, Patching, and maintaining the desktop operating systems.
· Checking for hardware-related performance issues and replacing the hardware if required.
· Interacting with users, identifying and troubleshooting the issues, and following up on the same till user satisfaction is achieved.
· Perform a regular check over critical and security updates.
· Fixing the Laptop/desktop performance issues.
· Printer installations and troubleshooting of the network printers.
· Creating weekly reports on the system’s health status for review.
· Assist team in the resolution of hardware, software, and system issues.
· Folder security and user access management.
· Maintain the Anti-virus on all the machines up-to-date.
· Performing data restore through Shadow Copy or from the local storage devices.
· Responsible for providing desktop support.
· Provided support on computer performance issues and user access issues.
· Identifying the system hardware issues and taking appropriate action to resolve those.
· Maintaining the desktops up-to-date with Anti-virus. Scanning the affected systems and applying the fix.
Qualifications & Requirements:
· Bachelor's degree in computer science, information technology, information systems, or similar.
· At least two years of experience in a similar role.
· Extensive experience with IT systems, networks, and related technologies.
· Solid knowledge of best practices in IT administration and system security.
· Exceptional leadership, organizational, and time management skills.
· Strong analytical and problem-solving skills.
· Excellent interpersonal and communication skills.
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