Network Voice Admin-Lead
Bengaluru
Experience : 5-8 YEARS
Job Code : 1214161
Minimum Experience Required: 5-8 YEARS
Mandatory Skills: Network Voice Admin-L3
Desirable Skills: Network Voice and Collabration Admin-L3
Language Skills: English Language-L2
Job Description:
- Experienced Telecom/VoIP engineer with deep knowledge of SIP protocol and Linux/UNIX expertise
- Experience in Amazon Connect s telecom infrastructure.
- Implementation and support of Amazon Connect integrating with other IP & CTI based contact center solutions supports large amounts of concurrent customer calls and active agents using Cisco / SIP based Call Center Platform.
- Experience across SIP endpoint system (preferably with work experience in the area),and not simply configure a commercial SIP product or performing move/add/change.
- Should have experience across one medium large scale migration to amazon connect