Networking Engineers jobs - India - MICROLOGIC NETWORKS PVT LTD - 1.5 to 1.5 years of experience - 01 October 2018

The key function of this role is to receive,manage and resolve customer queries which are already logged with the support desk.
Perform monitoring of customer networks and log necessary faults with 3rd party suppliers.
Ability to resolve issues by configuring switches,routers and firewalls.
This requires the ability to quickly understand our customers network,do in depth analysis and ultimately resolve the issue which may require remotely logging on to the customers device and performing the necessary changes.
Most 1st line engineers perform monitoring with subsequent escalation to support staff ,however we require them to troubleshoot and resolve customer querise too.
Key Performance Areas.
Routing,Switching and Firewalls must be working on Firewalls without escalating Active Directory,must have full access working on Active Directory.