Optiontown Software Pvt. Ltd. jobs - Non Voice Customer Care

Non Voice Customer Care

Optiontown Software Pvt. Ltd.
experience 0 to2 Years
salary 10,000 - 20,000 Per Month
qualification
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Job is expired
Posted: 2 Years ago
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Applications:
Openings: 2

Job Description

Handle inbound/ outbound /chat/emails (B2b and B2c) and work for international travel.
Responsible for maintaining and achieving individual targets and conversions and revenue targets. 
Ability to work under pressure in stringent targets. knowledge of traveling software (computer reservations systems, Amadeus, GDS systems and e-travel) would be an advantage. Demonstrate excellent communication skills with customer oriented approach.
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals that understand the impact of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customer

Job Particulars

Role 
Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech
Who can apply Freshers and Experienced (0 to2 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 1021970
Job Category BPO , BSc/BCA/BBM
Locality Address Pitampura
State Delhi
Country India

About Company

A career with Optiontown offers the opportunity to apply your talents and creative energy to deliver high performing solutions at one of the TOP eCommerce sites worldwide. Your work will directly reach the millions of unique visitor's across the globe. Optiontown is currently working with more than 30% of the top airlines worldwide. Optiontown is an established and a global leader in the aviation industry since last 15 years. Founded by the alumni of Massachusetts Institute of Technology (MIT) and the Indian Institute of Technology (IIT), Optiontown is headquartered in Boston, USA and has offices across India, UK, Ireland and Spain
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