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24-7 Intouch jobs - Non-Voice Process

Non-Voice Process

24-7 Intouch
location
Bangalore
experience 0.5 to 4 Years
salary 15,000 - 28,000 Per Month
qualification
BA, 12th Pass (HSE)
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 200

Job Description

Non-Voice Process

  • Provide support and resolve technical issues via email and other electronic communications
  • Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
  • Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs
  • Leverage your experience to provide feedback to the team on how to improve our services
  • Drive customer communication during critical events.
  • 6 months to 4 years of customer service experience through phone, email and chat.
  • Fluency in written English
  • Experience in the gaming/tech support (asset)
  • Excellent oral and/or written communication skills
  • Customer service experience with strong customer focus
  • Excellent team player with experience and passion for gaming
  • Strong multi-tasking skills
  • Strong analytical and troubleshooting skills
  • The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis

Job Particulars

Role BPO / Customer care
EducationBA, 12th Pass (HSE)
Who can applyExperienced (0.5 to 4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id806901
Job Category BPO
Locality Address Bangalore-Others
StateKarnataka
Country India

About Company

24-7 Intouch
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