Non-Voice Process jobs in DelhiLucknowKolkata at E-Commerce Giant

Dear Candidate,

We are hiring for Premium Non-Voice Process skills- Work from Home Chat) - If you are a graduate/undergraduate in any stream.

Your Profile has been shortlisted for the Interview.

(To Confirm Your Presence Please Mark A Reply To The Mail and Drop a Whatsapp /call on )

Job Description:

Solving queries professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Willingness to work in Rotational Shifts (24x7)

Desired Profile:-

Executive plays a critical role in providing an interface between customers and the client/company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.

The major skills and competencies required for this role:

Good communications skills

Ability to listen and active problem-solving skills

Good interpersonal skills

Ability to handle the pressure

Basic Computer knowledge

Any Graduate/Undergraduate

If you are a Freshers/ Experienced work with us

Key Highlights:

--Fresh Process for the Month - 100 Openings (Hence Better Chances of Selection)

--No Bond and No Service Agreement

--Convenient Shifts and Free CABS

--Internal Job Postings and Annual Appraisals

--Medical Benefits upto 5Lac & PF and ESIC

--Dedicated Travel Desk

--Placement guidance by our professional HR's

--Direct Interview with the Company Executives

--ON SPOT OFFER

Salary: IN Phones- 2.36lacs to 2.83lacs + Incentives + PF + Medical benefits + Transport facility available and for International Phones - 2.81lacs to 3.37lacs + PF + Medical Benefits + Transport facility available

FOR Work from Chat - 2.17 Lac to 2.61 Lac+ 1250 internet reimbursement+ 1100 Food Vouchers+ 150 per night shift allowance!!!No Hidden charges||Vacancies for MNCs!!!Dear s!!!