About the Role:
Independently operate a variety of client systems and perform a range of insurance tasks and
activities following procedures, internal rules, standards, guidelines, and information security
policies to ensure work performed meets clients’ and RSP’s requirements.
Achieve team targets and reach individual production targets every day, while maintaining high
standards of quality.
Interact with the client via email or phone regularly to provide status updates, troubleshoot issues,
and learn new workflows and systems, while responding promptly to client requests.
Interact with co-workers and supervisors to audit and troubleshoot to meet client needs in a
timely manner.
