Veritas Technologies jobs - Office 365 Engineer

About VERITAS

Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability , protection , and insights . Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end – keeping mission-critical workloads highly available, protecting data everywhere, and providing insights to optimize costs and maintain regulatory readiness.

Veritas supports 500+ data sources, 150+ storage targets, 50+ clouds, and any deployment model imaginable. We serve 99% of the Fortune 100, 90% of the Fortune 500, and are the market leader in Software-defined Storage, Data Protection, and Archiving.

Veritas IT manages the company’s infrastructure, systems, processes, and security utilizing the latest technology platforms, and is relentlessly focused on driving growth in the business by delivering value to both employees and customers.

Position Summary

The Office 365 Engineer will primarily be responsible for designing, implementing, maintaining and supporting all components of the Office 365 environment. This role will assist in the design and implementation of the Office 365 governance and roadmap strategy.

The Office 365 Engineer

Primary Success Factors

• Exhibits technical experience focused on driving adoption of Microsoft Office 365.
• Possesses a broad knowledge of key end-user scenarios and technical architecture for Office 365, Exchange Online, SharePoint online, OneDrive, Teams and other Office 365 products.
• Performs ongoing administration and account maintenance of the Office 365 tenant.
• Acts as the primary contact for service escalations and issues troubleshooting, providing third-level support
• Demonstrates knowledge of modern enterprise architectures, identity and authentication services, and security and compliance topics as they pertain to cloud infrastructures.
• Ability to solve problems quickly, develop workflow and processes for operation teams, and automate processes through writing and maintaining custom PowerShell scripts to remediate any open issues.
• Analyzes Office 365 service reports, auditing log and third-party service reports.
• Conducts research, makes evaluations and recommendations, and maintains a high level of expertise in systems software to ensure departmental operations and operating environment are of the highest quality.
• Participates in employee development through training and technology transfer to existing technical support team members.
• Ensures compliance with policies, procedures and regulations to ensure safe and sound business operations. Develops and implements software and configurations to apply appropriate system security mechanisms.
• On call rotation will be required (Approximately 1 week on call every 3-4 weeks)
  

Required Experience

• Bachelor’s degree in Information Systems or equivalent work experience
• 5-8 years of experience in infrastructure/systems environments role; 3 years experience as a primary system administrator for Email, SharePoint, and or server platforms
• Knowledge and experience troubleshooting these platforms: Microsoft Exchange, Active Directory, DNS, SharePoint, OneDrive for Business, SMTP\\Mail Relay, Outlook client configuration and PowerShell
• Working knowledge of PCs and client devices
• Knowledge of networks, operating systems, system monitoring, security and technology infrastructure; Microsoft Certifications, such as Office 365 MCSA, MCSE: Cloud Platform and Infrastructure or equivalent are a plus
• Working knowledge of Microsoft Cloud technologies, including, Intune, Teams, Azure Rights Management, Azure Active Directory and SharePoint is a plus