Davis Index jobs - Office and SharePoint Expert

Davis Index is looking to hire an Information Technology Specialist who will be responsible for Office 365 and SharePoint administration; providing End-user support and training for hardware and software to ensure operational security, Maintenance and Governance.

Key Duties and Responsibilities

Office 365 and SharePoint administration

• Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability
• Administration, support and configuration of MS Office O365 for staff
• Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)
• Troubleshoot Exchange related issues when alerted by monitoring software

General IT: End-user support and training for hardware and software

• Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Skype, OneNote, Outlook etc)
• Providing end-user support for all PC based hardware, applications and services
• New user setup and orientation including installing and configuring workstations, software, telephone services, network printing, etc.
• Maintain and provide support for all IT infrastructure
• Troubleshoot OS, network and storage related issues

Operational Security, Maintenance and Governance

• Perform software upgrades and patches (bios, firmware upgrades, etc.)
• Troubleshoot various Office 365 issues including connectivity and mobility

Qualifications

• Experience administering O365, Exchange, Azure Active Directory and SharePoint environment
• Help desk experience and ability to provide technical and end-user support
• General knowledge of networking – IP, DNS, SMTP