We are looking for a versatile individual (female) to fill the role of Office Staff cum Telecaller [Candidate with Graduation]. This position involves performing general office tasks and handling telecalling responsibilities to support our business operations. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to multitask effectively. If anyone is interested, call .
Responsibilities may include:
Greeting guests and customers and answering phones are core responsibilities.
Answering all calls and directing as needed, scheduling meetings, and coordinating office activities.
Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets