Indigo jobs - Officer Security and Customer Service/Officer Security - AOCS

Officer Security And Customer Service/Officer Security - AOCS

Indigo
location Read More...
experience Fresher
salary 2,50,000 Per Year
qualification
Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

Job Description for Officer Security and Customer Service/Officer Security - AOCS

·       Maintain standards as per Company requirements

·       Ensure effective threat assessment and response capability

·       Achieve department goals and follow up

·       Perform duties as per the Security Programme.

·       Maintain performance standards and follow up with your shift

·       Monitor continuously the Quality System and the level of conformance

·       Secure quality levels& Optimize resource

·       Aware of Emergency Response Procedures, rules and regulations

·       Acquire and maintain necessary skills required to perform job functions

·       Maintain work procedures as per company requirements

·       Carry out development dialogue with the Team leaders

·       Control theft and pilferage of company property

·       Patrolling an airport terminal or aircraft to detect security breaches or safety hazards

·       Inspecting cargo to ensure that packages are properly labeled and sealed

·       Conducting physical screenings of passengers using metal detectors, hand held scanners and explosive detection devices

·       Responding to emergencies such as fires or medical emergencies

·       Performing bag checks and screening passengers for weapons, explosives, or other items that could be used to hijack a plane or perpetrate other acts of violence

·       Coordinating with other security personnel and law enforcement officers during investigations of security breaches or other crimes

·       Monitoring surveillance cameras to identify potential threats or criminal activity

·       Inspecting identification cards and boarding passes to verify that passengers have valid entry documents for the location they are traveling to or from

·       Inspecting vehicles for explosives or other dangerous materials at checkpoints near airport grounds


Reservations & ticketing:

•     Making reservations across the counter

•     Selling of tickets.

•     Remitting cash to the concerned department.

•     Answering customer queries over the telephone.

 

Departures

•     Attend the pre – flight and post flight briefings.

•     Setting up of check in counters.

•     Screening of checked in baggage.

•     Maintain high quality of Check in procedures.

•     To assist customers with special requests.

 

Arrivals

•     To assist customers with special requests.

•     To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.

•     Co-ordination with the baggage vendor for the damaged bags.

•     Follow up with the en-route stations regarding lost baggage.

 

Post flight departure

•     Filing of all necessary flight papers

•     Any other responsibility assigned by the management from time to time

 

Job Particulars

Role 
Education BA
Who can apply Freshers
Hiring Process Group Discussion, Telephonic Interview
Employment Type Full Time
Job Id 1580333
Job Category Others
Locality Address Bangalore-Others, Chennai-Others, Hyderabad-Others
State Telangana, Karnataka, Tamil Nadu
Country India

About Company

Indigo
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