Officer Technical Support

Rivera ManpowerServices
2,88,000 - 4,50,000 Per Year
Job is expired
Posted on 02 May 19
Job DescriptionLast Date 01 Jul 19
Designation: Officer Technical Support 
  • Roles: Candidate will support Retail colleagues on their daily operational issues impacting brand, customer & colleague experience. 
  • Candidates key responsibilities will lie around probing, triaging, dispatching the job to the right man with the right skills using EAM tool either via phone or emails. 
  • Will ensure that stores get adequate support by establishing and managing strong relationships with key parties involved.
  • accountable for
  • Being available for my store's colleagues whenever they seek support
  • To Probe, Triage and Dispatch Jobs for the Stores 
  • Allocate the right man with the right skill @ the right time
  • Handle Inbound / Outbound Calls within the KPIs
  • Chase the pending Jobs
  • Manage the job with High Quality
  • Partnering with business leads to bridge process gaps as a part of continuous improvement
  • Be a strong team player with a strong partnership outlook
  • Ability to troubleshoot, have an eye for detail and problem-solving skills

Job Type

Interview Type

Face to Face Interview

Company Description
Rivera Manpower Services has been in the business of recruitment and consulting since the year 2011. Adjudged the best consultancy for volume hiring consistently for the past Five years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best recruitment services on par with industry standards