The Eminents Eventra Management Pvt Ltd jobs - Operation Associate

Role and Responsibilities:-  

 Purpose of the Role:- 

              Structure To convert leads into successful enrolments and guide students to make the right career choice by providing all students with the correct information about our training programs and follow up with leads.

 Reporting to Operation Head  

INDIVIDUAL ACCOUNTABILITIES

 Key Deliverables:-

 • Responsible for generating leads & converting them into enrolment

• Responsible for maintaining database & cold calling/outbound calls

• Aiming to achieve monthly or annual targets

• Achieve agreed upon sales targets and outcomes within schedule 

Job Responsibility:- 

 • Responsible for generating leads through cold calling, Internet research and various sources.

• Ensure the daily targets of calling the prospects are met 50 fresh connected calls per day & deliver set target.

• Collect/purchase data bases, maintain and expand database of prospects

• Diligently communicating and priming the lead through channels like email, WhatsApp, SMS, Calls, ETC.

• Research, identify key students and generate interest in our online courses & services.

• Network and strive to convert connections into customers

• Take prospects from initial contact phase to qualified phase over the phone. Present solutions virtually.

• Daily follow up to all the leads and also closing the leads.

 Approach:-

 • Building trusted relationship with students by providing them with accurate information about the training programs.

EXPECTED SKILLS & COMPETENCIES

 Qualification:- 

Graduate in any discipline prior work

 Experience:- 

Must be from the HR/Staffing industry

Behavioral:- 

 Competencies -

• Ability to develop and maintain positive working relationships.

• Excellent telephonic courtesy and customer handling functional competencies 

• Fluent English communication

• Skills to convert the calling into leads and then into performance. 

• Skills to communicate with the customers for pre-performance and post-performance.