Estabizz fintech jobs - Operation Asst. Manager

Operation Asst. Manager

Estabizz fintech
experience Fresher
salary 25,000 - 30,000 Per Month
qualification
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Posted: 1 Year ago
Views: 2
Applications: 1
Openings: 1

Job Description

  • Client, Customer & People Management 
  • Effective performance planning for self and team 
  • Monitor employee activities and provide guidance where needed 
  • Encourage a positive work environment and culture for all employees. 
  • Prepare and send report to the Director of Operation. 
  • Arrange training session for all team member once in a month 
  • Schedule weekly meeting with leaders regarding their work and monthly task and report to Directors 
  • To lead a team's available resources in order to deliver a quality service to customers in line with agreed service standards 
  • Ability to achieve stretch targets and take decisions as well as manage complex/ difficult employee situations 
  • Handle escalations for the team 
  • Building and maintaining effective internal and external relationships with clients, government officers & Bank 
  • Team's Career Planning/manage team performance & expectation 
  • Ensures service, SLAs and KPIs are continually reviewed and expectations are met with optimum levels of quality & service delivery 
  • Work as a Single point of contact for ops department 
  • Quality and Process improvement Initiatives 
  • Identifying and instilling best practice, processes and systems and drive continuous improvement environment 
  • Planning, execution and monitoring of projects and standard systems  

Job Particulars

EducationM.Com
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id947337
Job Category BSc/BCA/BBM
StateGujarat
Country India

About Company

Estabizz fintech
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