Operation Executive

LKN International
Experience : 1 to 3 Years
Education : 12th Pass (HSE)
Location : Gurgaon
Monthly Salary : Rs. 12,000 - Rs. 25,000
Job Role : Admin
Posted on 06 Sep 19
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Job DescriptionLast Date 07 Oct 19

Responsibilities and Duties

  • Responsible for effective handling of customer queries, through email & phone calls.
  • Order Processing and Management.
  • Day to Day Report and Follow up.
  • Follow- up with internal teams to close customer queries independently.
  • Identify the issues and Provide Solution to the customer
  • Execution and Tracking orders
  • Processing returns and exchanges

Required Experience, Skills and Qualifications

  • Candidate should be Smart enough to handle all operational tasks.
  • Very good communication skills with good command over English (Vocal & Written).
  • Should be smart in terms of client and query handling.
  • Should be good in inter-personal relationships skill.
  • Should be able to draft E-mails shared internally as well as with clients.
  • Strong in Coordination with clients as well as with different departments for the end to end delivery.
  • Respond and act on customer inquiries and complaints in accordance with company's policy
Job Type : Full Time
Interview Type : Face to Face Interview
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